Aerosoles

MANAGEMENT OPPORTUNITIES

Job ID
2016-4458
MA
Wrentham
Category
Retail Management - Management and Sales

Overview

Overview:

 

Aerosoles is a global leader in the women's footwear industry generating $400+million in retail sales in over 40 countries in over 10,000 points of distribution. The company was founded in 1987 in New York City and revolutionized the footwear market, offering fashionable footwear that also felt great. At the time the company started, consumers compromised fashion for comfort/performance, or comfort for fashion. Aerosoles believed women could and should have both and for 30 years Aerosoles has continued to innovate, delivering Fashion that feels good to consumers around the world.

 

Our vision:

 

Aerosoles empowers you to feel

smarter, sexier, confident & inspired,

every moment of your life.

 

We passionately create innovative products with an uncompromising combination of performance, style, quality, & attitude

that look and feel great.

 

We are creative, disciplined, & purposeful in everything we do, making a positive difference in the lives of our employees, consumers, & partners!

 

Aerosoles.... Fashion that feels good! 

 

Our mission:

To realize our vision and grow market share profitably with women 25+ around the world through breakthrough products, inspiring marketing, leadership in the consumer experience both online and in store around the world. We will achieve these goals through our passionate, professional, empowered and interdependent teams. 

 

Aerosoles.... Fashion that feels good! 

Responsibilities

Business Acumen

  • Drive Top Line Sales to achieve and exceed financial plan
  • Effectively control the P&L for individual store
  • Create daily and annual budgets for sales and payroll
  • Manage selling expense to budget
  • Ensure all funds and merchandise are handled according to Company policy and procedure
  • Maintain final report accountability for store operations, associate development and financial contribution
  • Schedule twelve (12) shoe parties a year
  • Effectively manage clearance merchandise

 

Customer Experience

  • Provide an exceptional customer service experience to all customers
  • Serve as product knowledge expert to educate customers and Associates
  • Hold all Associates accountable for product knowledge including features and benefits
  • Successfully model the Company values; hold all Associates accountable to do the same
  • Develop staff to ensure exceptional customer service through Customer Experience
  • Drive VIP enrollment to enhance brand loyalty

 

Operations

  • Ensure all Company policies and procedures are effectively communicated to Associates and maintained and followed in a consistent manner.  Follows all guidelines outlined in the Policy and Procedures Manual to create and maintain a safe and pleasant environment for customers and Associates.
  • Organize work and throughout the store in a manner that facilitates efficient customer service and profitable operation
  • Maintain a consistent speed service to the customer by ensuring all store staffing requirements
  • Process payroll in an accurate and timely manner
  • Execute merchandise displays and visuals to enhance the Brand
  • Place supply orders and monitor store inventory levels
  • Ensure drags are returned to their appropriate place in the stockroom

 

Associate Management and Development

  • Participate in the recruitment, interviewing and hiring and new hire orientation for Associates in your store
  • Train and develop Associates to ensure bench strength, career paths and succession
  • Expect and encourage full participation from Associates in meeting store goals and developing plans to do so
  • Conduct chat ins and chat outs to ensure all Associates are updated on daily Company and store communications
  • Hold all Associates accountable to Aerosoles’ policies and procedures through coaching/counseling, coaching moments and on-going feedback
  • Resolve Associate complaints and concerns, provides ongoing performance feedback, conducts formal performance and salary reviews and counsels Associates when necessary
  • Partner with DSM, Regional and HR on all training and developmental needs
  • Partner with DSM and HR on Notes to File, coaching conversations and performance management
  • Effectively manage time for self and Associates.

Qualifications

  • High school diploma or equivalent (Associate Degree or higher preferred)
  • 2 – 3 years prior retail management experience
  • 1 year prior store management experience preferred
  • Demonstrates drive and high level of initiative and willingness to be accountable; shows passion for the product and our business
  • Ability to communicate effectively with customers, associates, supervisors and Corporate Office partners, both orally and in writing.
  • Experience recruiting, training, coaching & developing store associates
  • Ability to successfully merchandise the store to drive sales
  • Detail oriented with proven ability to prioritize initiatives and meet deadlines
  • Excellent time management skills
  • Ability to apply retail math skills
  • Excellent computer skills and ability to use a POS system
  • Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently

 

 

Please include salary requirements when applying.

 

 

Aerosoles is an EOE.

 

Keywords: Assistant Manager, Manager, Retail, Retail Store Manager, Fashion, Sales, Retail Sales, Retail Management, Retail Manager, Store Manager, Full time, Specialty Retail, Customer Service

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